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Challis International -

 

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Relationship Pulse Barometer

Survey ID = RPB

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A PRODUCTION STANDARDS

1. Scheduling and Planning

QuestionStrongly disagreeDisagreeSlightly disagreeSlightly agreeAgreeStrongly agreeNo opinionMean
1.1 Production provide maintenance with the opportunity to input into work plans [19] 1 4 1 3 5 5 0 63.16%
1.2 Production set realistic work priorities [19] 3 2 1 0 5 8 0 67.37%
1.3 Production comply with work plans and limit changes where ever possible [19] 3 1 2 4 4 5 0 61.05%
1.4 If changes to plans does occur, production communicates changes as early as possible [19] 2 2 1 1 9 4 0 66.32%
GroupMean =64.47%

2 Information and Communication

QuestionStrongly disagreeDisagreeSlightly disagreeSlightly agreeAgreeStrongly agreeNo opinionMean
2.1 Production communicate relevant information to maintenance - eg. information on faults, actions taken etc [19] 1 3 4 2 5 4 0 60%
2.2 Production completes equipment logs [19] 2 1 3 10 1 2 0 53.68%
2.3 Production provides feedback to maintenance on work performed [19] 2 2 3 9 3 0 0 49.47%
2.4 Production maintain regular contact with maintenance personnel whilst work is in progress [19] 0 4 1 6 8 0 0 58.95%
GroupMean =55.53%

3 Operating Practices

QuestionStrongly disagreeDisagreeSlightly disagreeSlightly agreeAgreeStrongly agreeNo opinionMean
3.1 Production ensure that equipment is made available to maintenance at the right time, and in the right state, for work to be performed [19] 3 0 1 1 6 8 0 72.63%
3.2 Production operate equipment in accordance with operating instructions and standards [19] 1 0 2 1 6 9 0 80%
3.3 Production operate equipment consistently across shifts [19] 3 0 0 1 9 6 0 72.63%
3.4 Production act on remedial actions recommended by maintenance [19] 3 0 1 0 8 7 0 72.63%
GroupMean =74.47%

B MAINTENANCE STANDARDS

1 Outcomes

QuestionStrongly disagreeDisagreeSlightly disagreeSlightly agreeAgreeStrongly agreeNo opinionMean
1.1 Maintenance perform the work safely [19] 0 0 0 3 7 9 0 86.32%
1.2 Maintenance follow agreed standards and instructions [19] 0 2 0 1 13 3 0 75.79%
1.3 Maintenance perform the work in the most cost effective manner having due regard for production priorities [19] 0 0 0 4 10 5 0 81.05%
1.4 Maintenance get the job done within the agreed timeframe [19] 0 0 0 1 8 10 0 89.47%
GroupMean =83.16%

2 Attitudes and Behaviours

QuestionStrongly disagreeDisagreeSlightly disagreeSlightly agreeAgreeStrongly agreeNo opinionMean
2.1 Maintenance are flexible and responsive [19] 2 2 5 1 3 6 0 60%
2.2 Maintenance are visible and approachable [19] 3 1 1 7 5 2 0 56.84%
2.3 Maintenance seek advice from others when they need it [19] 3 1 1 7 5 2 0 56.84%
2.4 Maintenance are available for work outside normal hours when needed [19] 0 4 5 1 3 6 0 62.11%
GroupMean =58.95%

3 Maintenance Practices

QuestionStrongly disagreeDisagreeSlightly disagreeSlightly agreeAgreeStrongly agreeNo opinionMean
3.1 Maintenance provide competent people to perform the work [19] 0 0 0 6 9 4 0 77.89%
3.2 Maintenance keep production informed on progress and provide early warning of slippage etc [19] 0 0 0 7 8 4 0 76.84%
3.3 Maintenance document their work and follow up on outstanding items [19] 0 0 3 6 7 3 0 70.53%
3.4 Maintenance identify improvement opportunities [19] 0 0 4 1 7 7 0 77.89%
3.5 Maintenance leave the site in the state they find it [19] 0 0 0 3 9 7 0 84.21%
GroupMean =77.47%

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